Tenant Referencing FAQ's

Being Referenced by Advanced Rent

Your landlord or letting agent uses Advanced Rent to conduct their pre-tenancy reference checks to determine an applicant’s suitability before accepting them onto a tenancy. We have a proven track record of processing references promptly and accurately. When the reference has been started, an email will be sent to you with a link to our referencing forms outlining the information we need to start our checks.

As part of our referencing process, we will check the following:

  • A soft credit check to look for any adverse credit, such as bankruptcy, County Court

  • Judgments (CCJs) and insolvencies.

  • Previous names and undeclared addresses

  • A reference from the employer that will be paying your wages for the duration of the tenancy

  • A reference from your most recent landlord or letting agent

  • Collection of supporting documents

If you have any reason you believe you will not pass our referencing process do not panic. It is best to contact the landlord or letting agent right away to declare any potential issues so they can determine how best to proceed. Failure to disclose these things will result in a decline and may mean you lose a portion of your holding deposit.

How long will the referencing process take?

The average turnaround time for referencing applications is 48 hours however this is heavily dependent on how quickly you provide us with the information we require to fulfil our referencing process and how long it takes your 3rd party referees to supply us with the supporting information.

How to find out if you’ve completed?

Once your referencing application has been completed, we will send the final reports to the landlord or letting agent you have requested to rent through. They will be in touch to advise of the next steps once they have accepted the tenancy. Please do not call us to confirm if your application has been completed as we are unable to confirm this.

Is my information safe?

We are fully licenced under the Information Commissioner’s Office (ICO) and operate within the General Data Protection Regulation (GDPR) 2018. Your data will not be passed to any third party except for the landlord or letting agent with whom we are conducting the referencing application on behalf. For further details please see our privacy policy 

Fraudulent Applications

If you deliberately provide false information during the referencing process, details will be passed to the relevant fraud prevention agencies. Law enforcement may have access to this information and may be investigated further. You may be found guilty of Fraud under The Fraud Act (2006) which carries a maximum penalty of 12 months imprisonment, or of Forgery under the Forgery and Counterfeiting Act (1981) which carries a maximum penalty of 2 years imprisonment.

Tenants Contents Insurance

Tenants Contents Insurance policy has been designed to meet the specific needs of those living

in a rented property

Tenants Liability Insurance

No matter how careful we are, accidents in the home can happen at any time. For home owners,
repairing any damage should be pretty straightforward if they've home insurance.

Have a question regarding an ongoing application?

Please email our specialist team at referencing@advanced-ref.co.uk